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Inventory & Lists
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- Can I FTP images to my site? Yes, simply email support@bibliopolis.com to request an FTP account for bulk uploading of photos. We recommend Filezilla or Cyberduck for FTP Clients but any client should work…
- Can I upload items to the website that are not viewable? Yes, you can create a private catalog by selecting 'Private' status in the catalog details. The books will be uploaded to your website, but will not be viewable/searchable. The…
- How do I add an image for an existing catalog? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Catalogs:' select the catalog you'd like to add an image to from the drop-down…
- How do I add featured items by their Item ID? 1) Click on 'Featured Items' in the Control Panel under the 'Inventory' heading. 2) Click on the 'Add Items By ID' tab. The featured item page is a results page and is sorted in…
- How do I add keywords to an existing 'Catalog'? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Catalogs:' select the catalog you'd like to add keywords to from the drop-down…
- How do I add keywords to an existing category? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Categories:' select the category you'd like to add keywords to from the dropdown…
- How do I add/edit featured items? There are three ways of selecting Featured Items: you can specify search criteria, specify items by ID, or do a combination of both. Short List Size is the number of items that…
- How do I allow customers to purchase a print version of a existing catalog in the shopping cart? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Catalogs:' select the catalog from the drop-down menu. 3) Click the 'Edit' button…
- How do I automatically optin new customers to receiving new arrival emails? 1) Click 'New Arrival Notification' under the 'Lists' heading of the 'Control Panel'. 2) Click the 'Advanced' tab. 3) Next to 'Optin New Accounts' select 'Yes. If "Yes," new users…
- How do I automatically purge (delete) sold inventory 'Sold Books' records will not be deleted if they are part of a 'Catalog'. The 'Catalog' must be deleted. Deleting a catalog will not delete available items listed in the catalog…
- How do I browse my catalog? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Click the 'View All Catalogs' link. 3) Find the catalog you'd like to browse and click the 'Browse'…
- How do I bulk upload images? Many of our client's find it easier to upload images directly to an item. When you upload images directly to an item, our system names the images for you. If you bulk upload…
- How do I change an existing catalog’s name? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Catalogs:' select the catalog you'd like to change the name of from the drop-down…
- How do I change an existing category's name? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Categories:' select the category you'd like to change the name of from the…
- How do I change an existing category’s image? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Categories' select the category you'd like to add keywords to from the dropdown…
- How do I change an individual item's handling fee? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I change an item's cost? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I change an item's price? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I change an item's quantity? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I change an item's weight? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I clone an item? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I combine two existing categories? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Categories:' select one of the categories you'd like to combine from the dropdown…
- How do I configure my item's Meta Search? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I create a catalog? There are two types of catalogs that can be added to your website: PDF Catalogs and Online Catalogs. For both, the first step is to 'Add New Catalog.' Add New Catalog Click on the…
- How do I delete an existing catalog? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Catalogs:' select the catalog you'd like to delete from the drop-down menu. 3)…
- How do I delete an existing category? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Categories:' select the category you'd like to delete from the dropdown menu. 3)…
- How do I delete an existing item? 1) Click on 'Manage Inventory' under the 'Inventory' heading in the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I delete images? 1) Click on 'Delete Images' under the 'Images' heading of the Control Panel. 2) On this page you are able to find all the images that are no longer in use. You will be able to…
- How do I edit an existing catalogs description? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Catalogs:' select the catalog you'd like to change the description of from the…
- How do I edit an existing category or catalog discount? Discounts are applied to all eligible items in your inventory unless you have specifically excluded them from being discounted. 1) Click 'Site Discounts' under the 'Commerce'…
- How do I edit an existing category's description? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Categories:' select the category you'd like to change the name of from the…
- How do I edit an existing item? 1) Click on 'Manage Inventory' under the 'Inventory' heading in the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I edit an item's related items? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I edit an item's volumes? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I edit which Bookrouter Marketplaces an individual item is in? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I find the URL/link for a catalog? Click on 'Manage Catalogs' under the 'Lists' heading in the Control Panel menu. Then, choose the desired catalog from the dropdown menu and click 'Edit.' The links are available…
- How do I include or not include an existing category in 'New Arrival Notifications'? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Categories:' select the category you'd like to add keywords to from the dropdown…
- How do I make a category for my Website only? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Categories:' select the category you'd like to make 'Website Only' from the…
- How do I make a featured item take priority? 1) Click on 'Featured Items' in the Control Panel under the 'Inventory' heading. 2) Click on the 'Add Items By ID' tab. The featured item page is a results page and is sorted in…
- How do I make an existing catalog 'Visible, Hidden or Private'? The difference between Visible, Hidden and Private catalogs 'Visible' or 'Active' status means that the catalog is visible when browsing and the books are searchable. Books are…
- How do I make an existing Catalog for my Website only? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Catalogs:' select the catalog you'd like to make 'Website Only' from the drop-down…
- How do I make an item ship exempt? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I make an item tax exempt? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I manually mark an item as returned? 1) Click on 'Manage Inventory' under the 'Inventory' heading in the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I manually mark items as sold? When you update inventory through an upload or by manually marking it sold as described below, the item(s) are removed from your website and any connected marketplaces. However…
- How do I print an item? 1) Click on "Manage Inventory" under the 'Inventory' heading of the Control Panel. 2) Search for your item by it's Item ID (or Author / Title) 3) Scroll down to the 'Search…
- How do I purge my entire inventory? Billing for hosting is based on the quantity of item's listed on your Bibliopolis site. This includes 'Sold Books'. 'Sold Books' will not be deleted if they are part of a…
- How do I schedule my new arrival emails? 1) Click 'New Arrival Notification' under the 'Lists' heading of the 'Control Panel'. 2) Next to 'Email Schedule' select the frequency you'd like to automatically send 'New…
- How do I setup and enable or disable the other interests feature of the new arrivals sign up? 1) Click 'New Arrival Notification' under the 'Lists' heading of the 'Control Panel'. 2) Click the 'Advanced' tab. 3) Next to 'Enable "Other" Option' select 'Yes' to enable or…
- How do I sort the order in which my catalogs will display on my website? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'.
- How do I sort the order in which my categories will display on my website? 1) Click 'Manage Categories' under the 'Lists' heading of the 'Control Panel'.
- How do I stop sending new arrival emails? 1) Click 'New Arrival Notification' under the 'Lists' heading of the 'Control Panel'. 2) Next to 'Email Schedule' select 'Never' from the drop-down menu. 4) When you are finished…
- How do I template my New Arrivals emails? 1) Click 'New Arrival Notification' under the 'Lists' heading of the 'Control Panel'. 2) Click the 'Email Template' tab. 3) Edit your new arrival 'Email Template' 4) When you are…
- How do I upload 'Sold Books'? 1) Click on 'Upload Inventory' under the 'Inventory' heading of the Control Panel. 2) Next to the 'I would like to:' prompt, select 'Sold Books'. 3) Next to 'File Name:' click the…
- How do I upload a 'pdf' for my catalog? 1) Click 'Manage Catalogs' under the 'Lists' heading of the 'Control Panel'. 2) Under 'Existing Catalogs:' select the catalog from the drop-down menu. 3) Click the 'Edit' button…
- How do I upload books to a 'Catalog'? 1) Click on 'Upload Inventory' under the 'Inventory' heading of the Control Panel. 2) Next to the 'I would like to:' prompt, select 'Add Books to a Catalog'. 3) Next to the…
- How do I upload books to a Category? 1) Click on 'Upload Inventory' under the 'Inventory' heading of the Control Panel. 2) Next to the 'I would like to:' prompt, select 'Add Books to a Category'. 3) Next to the…
- How do I upload images directly to an item? Click on 'Manage Inventory' under the 'Inventory' heading in the Control Panel menu. Then, use the 'Search' tab to find the item. Click 'Edit' below the item. Go to the 'Photos'…
- How do I upload images? (3 Options) There are 3 options for uploading images to your Bibliopolis website: Direct To Item, Bulk Upload & FTP. Direct To Item: Many of our clients find uploading images directly to an…
- How do I upload inventory? When you update inventory through an upload or by manually marking it sold, the item(s) are removed from your website and any connected marketplaces. However, when an item sells…
- How do I view the time of my last new arrival email and set the next one? 1) Click 'New Arrival Notification' under the 'Lists' heading of the 'Control Panel'. Next to 'Last Sent' is the date & time of the last 'New Arrival' automatic email sent. 2)…
- How long will it take for the images to process? When will the images appear on my website? The system will automatically process your images when you upload them using the Upload Images tool. Sometimes it can take a several minutes for images to appear on the website…
- How should I name my image files? Image names should be saved so that the file name matches your inventory number (e.g., 12345.jpg would get assigned to item #12345 in your inventory). You can upload multiple…
- Managing New Arrivals The New Arrivals block on your website shows your most recently added items. You control which items appear and how they are ordered from one settings page. Click 'New Arrivals'…
- What should the dimensions of my images be? How large can images be? We recommend that you make your images at least 1200 x 1600 pixels or larger. Currently, the maximum allowed width and height for your images are 2000 x 2000 pixels, and our…
- What size should the image file be? For the web, images do not need a DPI set. In PhotoShop, you should use the 'Save for Web' option and save JPGs at either 'Very High' or 'High' setting. If you need help with…
- Why am I not seeing all of my recently uploaded books in their appropriate categories? Updating categories attempts to create book-to-category mappings from your inventory. If you have updated your inventory recently and are not seeing all the books in a certain…
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