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- Coupon FAQs What are the different types of coupons? New feature! Coupon's now have the option of combined discounts under the 'Coupon Calculation Method' section. For example, "25% off +…
- How do I add a new 'Free Shipping Zone'? 1) Scroll down the Control Panel and click 'Process Payments' under the 'My Site' heading.
- How do I add a sale/discount to my site or a category/catalog? Discounts are applied to all eligible items in your inventory unless you have specifically excluded them from being discounted. Looking for how to discount a specific item only…
- How do I change my 'Shopping Cart Validation' settings? By default the shopping cart will always validate item availability for all items in a user's cart. If an item becomes unavailable or the price changes, the user will be required…
- How do I change my Bill To Institution settings? 1) Click 'Payment Options' under the 'Commerce' heading of the Control Panel. 2) Under the 'Bill to Institution Settings' heading, edit your Bill to Institution Settings. 3) When…
- How do I change my credit card settings? 1) Click 'Payment Options' under the 'Commerce' heading of the Control Panel. 2) Under the 'Credit Card Settings' heading, edit your credit card settings. 3) When you are…
- How do I change my Electronic Coupon Settings? 1) Click 'Payment Options' under the 'Commerce' heading of the Control Panel. 2) Under the 'Electronic Coupon Settings' heading, edit your electronic coupon settings. 3) When you…
- How do I change my Gift Wrapping Settings? During checkout you may offer gift wrapping service to your customers. If you offer gift wrapping, the customer can select this option during checkout and can provide an optional…
- How do I change my Offline Bank Transfer settings? 1) Click 'Payment Options' under the 'Commerce' heading of the Control Panel. 2) Under the 'Offline Bank Transfer' heading, edit your 'Offline Bank Transfer' settings. 3) When you…
- How do I change my offline Check / Money Order settings? 1) Click 'Payment Options' under the 'Commerce' heading of the Control Panel. 2) Under the 'Offline Check/Money Order' heading, edit your 'Check / Money Order' settings. 3) When…
- How do I change my Payment Security settings? 1) Click 'Payment Options' under the 'Commerce' heading of the Control Panel. 2) Under the 'Security Settings' heading, edit your 'Payment Security Settings'. 3) When you are…
- How do I change my PayPal settings? To offer PayPal as a payment option during checkout, you must first enable PayPal Instant Payment Notification (IPN) in your PayPal account. We also recommend enabling PayPal's…
- How do I change my Tax & Insurance settings? 1) Click 'Payment Options' under the 'Commerce' heading of the Control Panel. 2) Under the 'Tax and Insurance Settings' heading, edit your tax and insurance settings. 3) When you…
- How do I charge in-state sales tax on purchases? 1) Scroll down the 'Control Panel' and click on 'State Sales Tax' under the 'Commerce' heading. Steps 2, 3 & 4: Check the state you are required to collect sales tax in and enter…
- How do I connect Authorize.Net to my website? 1. Locate your API Login ID and Transaction Key Bibliopolis will need your 'API Login ID' and 'Transaction Key.' Click here for instructions on how to obtain both of these. 2…
- How do I connect Braintree to my website? 1. Locate your MerchantID, Public Key, and Private Key Bibliopolis will need your 'MerchantID,' 'Public Key,' and 'Private Key,' which you can find by logging into your Braintree…
- How do I connect Square to my website? Click on the 'Square' link under the 'Third-Party' heading in the Control Panel menu. Then, click the 'Connect to Square' button. This will initiate a popup and prompt for your…
- How do I create a coupon? Coupons are applied to all eligible items in your inventory unless you have specifically excluded them from being discounted. You can advertise your coupon with a site-wide…
- How do I create a new shipping method/shipping rate? Shipping is separated into two parts: Shipping Zones and Shipping Methods. Shipping zones are regions set up based on country. By default, there are three shipping zones: US…
- How do I create a new shipping zone? Shipping is separated into two parts: Shipping Zones and Shipping Methods. Shipping zones are regions set up based on country. By default, there are three shipping zones: US…
- How do I delete an electronic coupon? 1) Click 'Electronic Coupons' under the 'Commerce' heading of the Control Panel. 2) Under the 'Active Coupons' heading, click your coupon's 'Delete' link.
- How do I discount an item? Click on 'Manage Inventory' under the 'Inventory' heading in the Control Panel menu. Then, use the 'Search' tab to find the item. Click 'Edit' below the item. Go to the 'Pricing'…
- How do I edit an existing electronic coupon? - Coupon codes are NOT case sensitive. - Once a coupon has been created, you will not be able to change the coupon code. - Only one "auto" activated coupon is allowed per email…
- How do I retrieve & purge Credit Card Payments? 1) Scroll down the Control Panel and click 'Process Payments' under the 'My Site' heading.
- How do I send a customer an electronic coupon? You can advertise your coupon with a site-wide message. 1) Click 'Electronic Coupons' under the 'Commerce' heading of the Control Panel. 2) Under the 'Active Coupons' heading…
- How do I set up a discount with a minimum purchase? (ex. 20% off if you order $50+) Discounts are applied to all eligible items in your inventory unless you have specifically excluded them from being discounted. You can advertise your discount with a site-wide…
- How do I set up Instant Payment Notifications (IPN) listener on PayPal? You need a PayPal Business Account in order to set up the IPN listener. For instructions on how to set up a business account, click here. Login in to your PayPal Business account…
- How do I set up PayPal Auto Return? How Auto Return Works With Auto Return for Website Payments, your buyers are redirected back to your site immediately after clicking the Pay button on the Payment Confirmation…
- How do I update/edit my preferred payment methods on my website? Click on the 'Payment Options' link under the 'Commerce' heading in the Control Panel menu. From there, you can update your preferences. Click 'Save' when you are finished making…
- Sending cart reminders A cart reminder emails a customer about the items they left in their shopping cart. You can send reminders automatically on a schedule, or send a one-off reminder for a specific…
- Setting up VAT VAT collection is an optional feature and may not be turned on for your site by default. If you do not see a 'VAT' page under the 'Commerce' heading, email support@bibliopolis.com…
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