← BookRouter™ Platform Sales & Customers
Customers
- Managing customers The customer service desk: the list, the tabbed customer page, adding customers, and keeping duplicates merged.
- Customer accounts and login access Verified, Unverified, and Guest states; granting, revoking, and restoring login access; password setup emails; duplicate emails.
- Wants, wishlists, inquiries, and carts The four customer-activity management pages, cart reminders, and want matching.
- Mailing lists and email deliverability The Lists tab: subscriptions, opt-in confirmation, suppressed addresses, do-not-email, and reactivation.
- Merging and importing customers Combining duplicate records with Merge, and importing customers from CSV files or your marketplace sales.
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