The Fine Print

Privacy Policy

Last Updated: November 16, 2017

All terms not otherwise defined herein shall have the definitions set forth in the Terms of Service.

This privacy policy (this "Privacy Policy") is effective as of the date set forth above. 

 

Bibliopolis, LLC is committed to protecting the privacy of Our customers and visitors ("You" or "Your"). This Privacy Policy, which is part of Our overall Terms of Service ("Terms of Service"), explains how We collect and use the personal information shared through Our website and Our Services, including both Personally Identifiable information and Anonymous Information (the “Personal Information”). Personally Identifiable Information refers to any information that can be used to uniquely identify You as an individual, such as:

  • Your name, company name, address, email address, phone number(s), and credit card details (if applicable);

  • User IDs and passwords used to access Our Services or Your Sites;

  • How and when you access Your Sites, including information about the device or browser you use, your network connection and your IP address.

  • Data created by You or Your customer’s use of Our Services

"Anonymous Information" refers to information and data that is not linked to Your Personally Identifiable Information and does not alone permit the identification of You as an individual.

By submitting Personal Information through Our website or any of Our Services, you are consenting to the collection, use and disclosure of Your Personal Information in accordance with this Privacy Policy. We collect this information so that we can provide you with Our Services and improve and maintain Our Services. We respect Your right to privacy, and We assure that We will use maintain and use this information responsibly.

Please note that this Privacy Policy only addresses activities on Our website and Our handling of information collected through Our Services. It does not cover the collection and use of information by Our Users, partners, or other third parties that We do not control.

 

1) Data We Collect from You 

Account Registration

The registration of an Account requires You to provide certain Personal Information, including a full legal name, current address, phone number, a valid email address and certain other information indicated as required. If You choose Services that require the payment of a fee, You may also be required to submit a credit card/debit card number, expiration date and billing zip code, which information will be kept on file in Our secure server in order to process Your recurring invoices. We use all such information to provide the Services to You, including to contact You, confirm Your identity and, if applicable, to invoice You. 

Your Customers

We collect Personal Information from Your customers that You share with Us or that such customers provide while registering for Your website using the Services ("Your Site"), browsing Your Site or during checkout on Your Site. We use this information to provide You with the Services and so that You can serve Your customers, including supporting and processing orders, authentication and processing payments. We also use this information to improve the Services. 

Our Partners

We collect Personal Information from our partners, which include individuals and businesses that have entered into a partnership agreement with Us. Our partners can include referral partners, developers, technology partners and solution partners. We also collect Personal Information about Your customers from Our partners in accordance with their applicable privacy policy. We use all such information to provide the Services to You, including to contact You and confirm Your identity and to improve the Services. 

General Browsing

Whether You are a customer of Ours or not, We collect Anonymous Data, including data about Our websites that You visit, information about the device, operating system and browser You use, Your network connection, Your IP address and the date/time stamp for Your visit. If You are a customer of Ours, We will also collect data about how and when You access Our Services. This information allows Us to see which areas are most visited, which helps Us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products that Our users prefer. 

Social Media

Our websites may use social media features, such as the Facebook 'like' button ("Social Media Features"). These features may collect Your IP address and which page You are visiting on Our website, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about Your activities on Our website to a profile page of Yours that is provided by a third party social media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on Our website. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

 

2) Use of Personal Information

As described above, We will use Personal Information to perform the Services, including to facilitate the creation of and secure Your account on our network and identify You as a user in Our system. We will also use Personal Information to contact You regarding Your interest in, or experience with, the Services, to provide You with support and to improve the quality of Our Site and Services. We may also use Personal Information for marketing purposes. For instance, We may use information You provide to contact You or to send You information regarding Us or our partners.

We do not sell, rent or trade Your Personal Information to third parties. We will not use any Personally Identifiable Information we collect from You or Your customers to contact or market to Your customers or directly compete with You. 

We will not use or disclose any such Personally Identifiable Information, except:

  • as necessary to provide the Services to You;

  • in the aggregate with other information in such a way so that Your identity cannot reasonably be determined (for example, statistical compilations);

  • as required by law, or based on our good faith belief that it is necessary to conform or comply with the law;

  • to outside auditors who have agreed to keep the information confidential;

  • to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of Our assets;

  • as necessary to enforce Our Terms of Service;

  • as necessary to protect Our rights, safety, or property, Our users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction; and

  • as otherwise described in this Privacy Policy or to which You have consented.

 We use third party payment processors to assist Us in processing and securely share with them Your Personally Identifiable Information required to process payments. Such third party processors’ use of Your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy.

We may use other third parties to help Us provide services and marketing to You, such as shipping or fulfilling orders, processing payments, monitoring site activity, conducting quality assurance and testing, providing support, conducting surveys, and administering e-mails, and may share with them Your Personal Information solely for those purposes. If We share any Personal Information with any of these third parties, We will require that such information be used only to provide the services requested by Us and be maintained by them in strictest confidence. 

 

3) Storage

If You do provide to Us, or We otherwise collect, Personal Information, either directly or through a partner, We will take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction. We follow industry standards on information security management to safeguard sensitive information.

After We collect Personal Information, We will continue to store archived copies for legitimate business purposes and to comply with the law, and will continue use and store anonymous or anonymized information, such as website visits, in order to improve our Services. 

 

4) Use of Cookies

This site uses cookies to enable You to navigate the site better as well as provide non-personally identifiable information to third parties to assist in Our market research and to provide targeted marketing and information. Cookies also allow Us to make Our sites more responsive to Your needs, by delivering a better and more personalized experience to You. The cookies are typically stored on your computer's hard drive and are used by Us to help track your clicks as you go through the pages within any of Our websites. In addition, We use cookies to help keep track of support requests and to tell us whether you have previously visited one of Our websites. This allows registered users to avoid reentering information upon every new visit to our site. We do not respond to Do Not Track (DNT) signals.

Third parties that have content embedded on Our websites such as a social feature may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific website from a certain IP address. Third parties cannot collect any other personally identifiable information from Our websites unless you provide it to them directly.

Cookies may also be used to aid in Our marketing efforts.

If You prefer not to accept cookies, You can set Your browser to either disallow cookies altogether or have a browser alert You when a site is using a cookie. The exact method of disabling cookies varies depending on the browser You are using; please consult the Help option in Your browser for specific directions. Please note that if You reject or block all cookies in Your browser settings, You will not be able to take full advantage of Our services as some cookies are necessary for the site to function properly.

 

5) Choices Regarding Your Personal Information 

We offer You choices regarding the collection, use and sharing of Your Personal Information. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Our marketing emails. Additionally, you may send a request to info@bibliopolis.com.

 

6) Updating Personal Information

We prefer to keep your Personal Information accurate and up-to-date. To do this, We provide You with the opportunities to update or modify Your Personal Information, including contact information and billing and shipping information by logging into relevant areas of Our Services.

 

7) Questions/Changes in Policy

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at info@bibliopolis.com. If elements of our Privacy Policy change, We will post the updated Privacy Policy on this website. If You are concerned about how your Personal Information is used, please visit Our site often for this and other important information.

We believe in providing a safe and secure experience for all of our clients. We provide stringent and effective security measures on our website. It is our policy to never send private information, such as your credit card number, via e-mail, IM, chat or other unsecured means. In fact, this is a practice We recommend you adopt in all of Your Internet activities.