← Legacy Platform Legacy Website
Data Exports & Reports
There's a newer way to sell. BookRouter™ is our modern web-based platform: manage inventory and list to every marketplace from any browser. See what's new →
- How do I adjust the order total? 1) Click 'Order Reports' under the 'Reports' heading of the 'Control Panel'. 2) Select 'Everything' from the first drop-down menu. 3 & 4) Search for your customer and click the…
- How do I collect additional payment? (ex: extra shipping) You can use the payment page on your website to charge a customer for something that is not in your inventory (for example: extra shipping costs). You can both designate a…
- How do I export data? Click on 'Export Data' under the 'My Site' heading on the Control Panel menu. Choose the export type, which data to include, and the file format. Then, click 'Export File.'…
- How do I export my categories data? 1) Scroll down the Control Panel and click 'Export Data' under the 'My Site' heading. 2) Next to 'Choose export type' , select 'Categories' from the drop-down menu. 3) Select…
- How do I export my Customer Data? 1) Scroll down the Control Panel and click 'Export Data' under the 'My Site' heading. 2) Next to 'Choose export type', select 'Customers' from the drop-down menu. 3) Select…
- How do I export my Events Data? 1) Scroll down the Control Panel and click 'Export Data' under the 'My Site' heading. 2) Next to 'Choose export type' , select 'Events' from the drop-down menu. 3) Select 'Include…
- How do I export my Inventory Data? 1) Scroll down the Control Panel and click 'Export Data' under the 'My Site' heading. 2) Next to 'Choose export type' , select 'Inventory' from the drop-down menu. 3) Select…
- How do I export my Notifications Data? 1) Scroll down the Control Panel and click 'Export Data' under the 'My Site' heading. 2) Next to 'Choose export type' , select 'Notifications' from the drop-down menu. 3) Select…
- How do I export my Orders Data? 1) Scroll down the Control Panel and click 'Export Data' under the 'My Site' heading. 2) Next to 'Choose export type' , select 'Orders' from the drop-down menu. 3) Select 'Include…
- How do I export my Subscribers Data? 1) Scroll down the Control Panel and click 'Export Data' under the 'My Site' heading. 2) Next to 'Choose export type' , select 'Subscribers' from the drop-down menu. 3) Select…
- How do I export my Wants List Data? 1) Scroll down the Control Panel and click 'Export Data' under the 'My Site' heading. 2) Next to 'Choose export type' , select 'Wants' from the drop-down menu. 3) Select 'Include…
- How do I process orders? If you are using a payment gateway such as Square, Braintree, or Authorize.net, credit cards will not be available here. They will be charged through your gateway. You will…
- How do I resend an 'Order Notification' email to an administrator? 1) Click 'Order Reports' under the 'Reports' heading of the 'Control Panel'. 2) Select 'Everything' from the first drop-down menu. 3 & 4) Search for your customer and click the…
- How do I resend an Order Confirmation email to a customer? 1) Click 'Order Reports' under the 'Reports' heading of the 'Control Panel'. 2) Select 'Everything' from the first drop-down menu. 3 & 4) Search for your customer and click the…
- How do I see my recently uploaded 'Inventory' files? 1) Click on 'Upload Inventory' under the 'Inventory' heading of the Control Panel. 2) Click on the 'Recent Files' tab. 3) On this page you can view your recently uploaded…
- How do I send shipping confirmation/tracking to a customer? If it was a recent order, click on 'View Report' in the 'Last 7 days' row of your 'Recent Orders' section. If you would like to do a more customized search, click on the 'Order…
- How do I update a customer's order status? 1) Click 'Order Reports' under the 'Reports' heading of the 'Control Panel'. 2) Select 'Everything' from the first drop-down menu. 3 & 4) Search for your customer and click the…
- How do I view the new arrival sign ups of a category? 1) Click 'New Arrival Sign Ups' under the 'Reports' heading of the 'Control Panel'. 2 & 3) Search for your category and click the 'Submit' button. 4) Scroll down to view the new…
- What reports can I run? There are various reports available to provide you with more information about your customers and orders placed on the website: Customer Reports Search through customers who…
Still can't find an answer?
Send us a message and we will get back to you.