DNS is the system that connects your domain name to the servers that actually run your website and your email. Two pieces matter:
- Nameservers: which company's DNS is "in charge" of your domain.
- Records: the individual entries under those nameservers, such as your website's address (A / CNAME records) and where your email is delivered (MX records).
Two ways to connect your domain to Bibliopolis
1) Let Bibliopolis manage your DNS (recommended for most sites). You point your domain's nameservers to ours (NS1.BIBLIOPOLIS.COM and NS2.BIBLIOPOLIS.COM), and from then on we handle all of the records for you.
2) Manage DNS yourself. You keep DNS at your current registrar or provider and add the specific records we give you. Follow the Website DNS setup guide.
Important: coordinate with us before changing nameservers
Switching your nameservers hands your domain's entire DNS over to us, including your email. If your domain already has email or other services on it (Rackspace, Google Workspace, Microsoft 365, etc.) and you simply change the nameservers, that email will stop working until those records are recreated on our side.
For that reason, nameserver changes are always planned and coordinated as part of your go-live: we look at what's already set up on the domain first, so nothing breaks. The only true "just point it and you're done" case is a brand-new domain with nothing set up yet.
Please don't change nameservers on your own for a domain that's already in use. Email support@bibliopolis.com and we'll plan the switch with you.