This article is about your own Rackspace mailbox — the inbox you personally use, for example in Outlook, Apple Mail, or Rackspace webmail if Bibliopolis is your email host. It's separate from the automated email your store sends; see Does Bibliopolis Offer Email Services?.
Current pricing
Each Rackspace email mailbox we maintain is billed at $5 per mailbox, per month, effective April 22, 2026. For years, email hosting was included free with your Bibliopolis package; a price increase from Rackspace means we can no longer absorb that cost.
Not sure how many mailboxes or aliases you have? Email support@bibliopolis.com and we'll send you a report of your accounts, so you can consolidate or remove any you no longer use.
Your options
You can keep Rackspace at the current rate, or migrate to another provider. Services commonly used by Bibliopolis clients include:
- Google Workspace — widely used and well supported, with Docs, Sheets, Drive, and other collaboration tools.
- Zoho Mail — business-class email with desktop and web apps.
- Microsoft 365 — a full-featured platform built on Microsoft's Exchange ecosystem.
- Proton Mail — a privacy-focused provider emphasizing encryption and security.
Considering a change? We're happy to help. If Bibliopolis manages your DNS, we'll update the necessary records (MX, TXT, SPF, DKIM, etc.) so your business email keeps delivering smoothly. See Moving Your Email to Google Workspace — the same approach applies whichever provider you're moving from.
Questions? Email support@bibliopolis.com.