News & Service Updates
Did Someone Get the New Arrivals Email?
Type in an address and Email Reports says whether that person was sent your latest New Arrival email, and if not, why.
Reports › Customers › Email Reports has two new sections for your New Arrival emails. Recent Sends lists each run: how many emails were built, how many went out, and how many are still waiting or failed.
Did someone get it? takes one email address and answers in plain words: whether the person is subscribed and to which topics, what was sent to them and when, and anything that stopped an email going out. If an earlier send failed, one button clears it so the next run includes them. We also fixed the problem behind it: a single failed send used to keep a subscriber out of every later email without anyone knowing.