How do I change my 'Shopping Cart Validation' settings?

Cart item validation decides what happens when an item in a customer's cart changes before they check out — if its price changed or it sold out. By default the cart re-checks every item and makes the customer accept the change or remove the item before continuing.

Editing the settings

  1. Open Website › Site Settings and click Website Settings (checkout settings).
  2. Scroll to the Cart Item Validation heading.
  3. Set Validate Price and Validate Quantity to Active (the safe default) or Inactive.
  4. Click Save.
The Cart Item Validation section with the Validate Price and Validate Quantity options

Setting these to Inactive lets checkout proceed without re-checking price or stock, which can result in orders for items that are no longer available or at an outdated price. Leave them Active unless you have a specific reason not to.

Still can't find an answer?

Send us a message and we will get back to you.

Contact Support